CRM Selection and Implementation Best Practices
At Green Beacon Solutions, our focus is not only on providing quality consulting and managed services, but we also work closely with our prospective clients to assess their needs and help them select...
View ArticleCRM Social Features – Like It!
I’m a Facebook junkie. I admit it. It’s a great way to keep connected with my friends and family who are scattered across the country. It has changed the way I communicate and I find I’m more in...
View ArticleThe Flow of Case Management in Microsoft Dynamics CRM
As 2011 comes to a close and the New Year begins, many businesses think about their success or lack thereof and sharpen their focus to set goals for the coming year. Success for any business is usually...
View ArticleA Customer Driven Philosophy Needs a Customer Relationship Management Solution
Customer relationship management is a structured business strategy that sets standards and processes for how an organisation deals with current and potential customers. It is at the core of any company...
View ArticleMore Visualization Possibilities with Microsoft Dynamics CRM
Big data has clearly become a big topic in the last year. Interestingly some of those same techniques and approaches cross over nicely to the CRM realm. Take visualization of data. With so many dataset...
View ArticleThree Ways To Improve your Sales Management Workflow
Salespeople are the front line of your business, but can be challenging to manage. They are independent by nature and documenting their activities is the last thing they want to do. It’s not that they...
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Marketing Automation In Microsoft Dynamics CRM
When I first started doing marketing automation integrated within Microsoft Dynamics CRM, the only thing I cared about was email tracking. That is, after sending a marketing email, knowing which emails...
View ArticleSocial Dialtone for Microsoft Dynamics CRM 2012
Microsoft has done a great job talking up the social aspects of their pending upgrade to Microsoft Dynamics CRM 2012. Building on its Activity Feeds foundation, Dynamics CRM 2012 will support...
View ArticleSTAR Helps Dynamics CRM Online Meet Security and Regulatory Requirements
Back in July, the Microsoft Dynamics CRM team had an important announcement on cloud security that may have flown under the radar for many of us. Microsoft had registered CRM Online with the Cloud...
View ArticleDo You Know Who Your End Consumer Is? 3 Ways Microsoft CRM Can Help
If your business manufactures or distributes to retailers, other distributors, or anyone who isn’t the ultimate buyer, how do you ‘know your customer’? Having this information and being able to track...
View ArticleMiami Marlins Chooses Green Beacon Solutions for CRM Upgrade
Marlins will leverage Green Beacon Solutions’ expertise to deliver greater marketing and sales ROI by upgrading to Microsoft Dynamics CRM 2011 Green Beacon Solutions, a leading provider of Microsoft...
View ArticleExtending CRM – The Best Strategy to Manage Your Business Relationships
Have you ever imagined if your customer relationship management software could not only manage customers but also other relationships across your business units? What if your CRM system could be...
View ArticleHarnessing the Power of Social Media to Keep Your Customers Happy
During the past 10 years, social media has evolved from multiple “person to person” meeting sites to a viable business channel for organizations of all types and sizes. Whether you operate a B2C or a...
View ArticleWhat ROI Can You Expect from Microsoft Dynamics CRM?
There is no question that your company can benefit from Microsoft Dynamics CRM. The question is, how much will that benefit amount to in dollars and cents? In other words, what return on investment...
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Microsoft Dynamics CRM 2013 New User Experience Fast and Fluid
Microsoft Dynamics CRM 2013 has a new user experience that allows you to view everything you need, where you need it. This new experience is fast, fluid and relevant to what you are currently working...
View ArticleTop 10 Reasons Small And Medium Businesses Need CRM
CRM has always been the domain of big business. Until now… Managing customer relationships is key to current and future success. Unfortunately, as a business grows or as more salespeople are hired,...
View ArticleAvoiding The Top 10 Small Business CRM Mistakes
Choosing and implementing Customer Relationship Management (CRM) solutions can be a resounding success or an unmitigated disaster. Big businesses can ‘afford’ the shock of failure. Small and medium...
View ArticleHow To Have Fun Using Microsoft Dynamics CRM
Dynamics CRM is fun. That’s Right F U N! - Selling it, using it, customizing it, and exploring all the possibilities! What is fun about selling Dynamics CRM? That answer is simple: watching...
View ArticleWhy Customer Relationship Management is Essential in Today’s Economy
During times of economic struggle, most businesses end up making cuts and changes to keep their businesses in the green. From laying off staff to decreasing business travel, reducing marketing efforts...
View ArticleCRM 2011 Takes Care of Your Most Valuable Asset!!!
Data is the most important business asset of any organization and the success of a business depends on the careful and effective management of information. Companies of all industries, sizes, and...
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